FAQs

Thor's Plumbing Solutions

Have a plumbing-related question? Thor's Plumbing Solutions has the answer. Check out these FAQs and give us a call or text today for more information!

  • Do you provide leak repair services?

    We offer comprehensive leak detection and repair services for both residential and commercial properties in Hillsborough and nearby areas. Our experienced plumbers utilize advanced techniques to identify and fix leaks efficiently, minimizing damage to your property.

  • How many years of experience do you have?

    Our team at Thor's Plumbing Solutions brings more than two decades of combined experience to every job. This extensive industry knowledge allows us to handle a wide range of plumbing issues with expertise and professionalism.

  • Are you licensed and insured?

    Thor's Plumbing Solutions is fully licensed and insured. We maintain all necessary certifications and carry comprehensive insurance coverage to protect our clients and ensure peace of mind throughout our service delivery.

  • What areas do you serve?

    We proudly serve Hillsborough, Apex, Chapel Hill, Durham, and all surrounding areas in North Carolina. If you're unsure whether we cover your location, please give us a call!

  • How much does a service call cost?

    Service call costs may vary depending on the location and the nature of the issue. We offer transparent pricing and will provide a clear estimate before starting any work. Contact us for more information.

  • What payment methods do you accept?

    We accept all major credit cards, cash, check, and Zelle.

  • How can I schedule an appointment?

    You can schedule an appointment by calling us at (984) 983-0129 or by filling out the contact form on our website.

  • Do you offer any warranties on your work?

    We stand behind our workmanship and offer warranties on many of our services. Please feel free to inquire about specific warranty details.

  • What are the signs of a clogged drain?

    Signs include slow-draining water, gurgling sounds, foul odors, and sewage backups.

  • How often should I have my drains cleaned?

    It depends on usage, but generally, annual drain cleaning is recommended to prevent clogs.

  • How do I know if I have a water leak?

    Signs of a water leak include increased water bills, damp spots on walls or ceilings, and the sound of running water when fixtures are turned off.

  • What are the benefits of a tankless water heater?

    Tankless water heaters provide on-demand hot water, energy efficiency, and a longer lifespan.

  • How do I know if my water heater needs repair or replacement?

    Signs include lukewarm water, rusty water, strange noises, and leaks.

  • How often should my well pump be inspected?

    It is recommended to have your well pump inspected annually to ensure it is functioning properly.

  • What are the signs of a failing well pump?

    Signs include low water pressure, sputtering faucets, and no water at all.

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